Returns / Exchanges Manager
Please Note: Full-priced shoes may be returned within 14 days for a refund, exchange, or online credit if unworn and in original condition. Sale items up to 50% off are eligible for online credit within 7 days, while items discounted over 50% and all Black Friday purchases are final sale.
To return your shoes:
1. Enter the order number relating to the product you wish to return.
(This can be found on your order confirmation email or the packing slip that was sent with your order.)
2. Select the reason for your return or exchange.
(This helps us improve our products and service.)
3. For the best experience, we recommend completing this form on a desktop or laptop.
