Strappy Strips - Clear
6 weekly interest free payments from $1.80 with what's this?
Make 4 interest-free payments of $2.25 fortnightly with More info
Unsure of your size?
Returns/Exchanges.DO YOU OFFER REFUNDS?
We want you to love your new shoes as much as we do. If they don’t fit correctly, or aren’t quite what you had in mind, you can return or exchange them. We offer 100% refund on returns within 21 days from the date your order is received.
Please make sure shoes are returned in their original condition - shoes should show no sign of distress or wear (we suggest trying your shoes on carpet). Please also return in original packaging.
If you wish to exchange your shoes, please complete the RETURNS MANAGER request to find out if we can offer a suitable exchange.
To return your shoes – please follow the instructions on your returns card, and follow the
returns/exchanges link here.
You sure can. Please return them within 7 days in the original purchase condition - including the shoe box. We can exchange or refund depending on what you would like to do. To return your shoes – please follow the instructions on your returns card, or click the returns/exchanges link here.
HOW MUCH DOES SHIPPING COST?
Orders under $250.00 cost $8.00 per order
Shipping to Australia is currently $35.00 for orders under $250.00 via DHL
Shipping to Rest of World costs $50.00 per order via DHL
Yes we ship worldwide via DHL. The standard delivery time is 3-10 days.
Click here to see shipping information for international orders.
PAYMENTS ONLINE:WHAT FORMS OF PAYMENT DO YOU ACCEPT?
IS IT SAFE TO USE MY CREDIT CARD WITH CHAOS & HARMONY?
Yes. We do not store any card information. We use the Shopify Checkout platform to process all credit card payments
LOYALTY:HOW DOES THE LOYALTY SYSTEM WORK?
You earn 1 point for every $1 spent online or in store at BlakChaos in Mt Maunganui. When you reach 650 points you can redeem them for a $50 voucher to be used on your next purchase. click here for more information on earning points.
THE SHOE I WANT IS SOLD OUT - WILL YOU GET MORE?
As part of our sustainable journey we produce limited runs of styles, sometimes we may re-cut a style. If we don’t have the pair you are looking for online you can fill out the Back in stock request form - this will show up if the size you want is out of stock.
WILL CHAOS & HARMONY CHARGE SALES TAX ON MY PURCHASE?
You are charged New Zealand Goods & Services Tax (GST) if you live in New Zealand, all overseas purchases are subject to that countries duties and taxes.
WHERE DID CHAOS & HARMONY’S NAME COME FROM?
Leather is a natural quality product. Variances in colour, shade and natural markings can occur. Upon wearing, crinkles can appear. This is a natural part of leather wear.
Clean your shoes with a soft cotton cloth before polishing or applying any shoe protector. This will ensure you remove dirt from the material, instead of rubbing it in.
Apply polish evenly and once dry, buff until shiny. Where possible, use a natural product as it absorbs better. We recommend a natural bee’s wax. Metal trims should be wiped clean with a dry cloth. Metal can discolour when exposed to a water.
Preserve or waterproof - especially suede. Beware of denim rubbing on light-coloured shoes.
Heels will last longer if you avoid hooking them over things like barstools, avoid uneven or rough surfaces and avoid driving in them. Heel tips will need to be replaced with wear.
We want you to enjoy your shoes - if you have any queries on the wear or how to care for your shoes please email us - email@example.com
WHAT IF I NEED A REPAIR?
Yes, – Blakchaos Mount Maunganui Click here to see the address and to see our other stockists.
For New Zealand returns, do not use NZ Post parcel post service as there will be delays in receiving your return.